Observe.AI
Contact center AI platform.
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
- Website
- observe.ai
- City
- San Francisco
- Country
- United States
- YC batch
- Winter 2018
- Team
- 240 people
- Stage
- Growth stage
- AI-native
- Yes
Open roles at Observe.AI (11)
Their careers page- Head of Commercial, LegalLegal · Redwood City
- Director, AccountingFinance · San Francisco
- Technical Support Engineer - 3Customer Support · San Francisco
- Enterprise Account ExecutiveSales Enterprise - AI · Remote
- GSI Partner LeadChannel · San Francisco
- AI Agent EngineerAI Solutions & Deployment · San Francisco
- Interaction DesignerAI Solutions & Deployment · San Francisco
- AI Agent Experience DesignerAI Solutions & Deployment · Canada
- Staff Infrastructure Security EngineerSecurity · San Francisco
- Strategic Account ExecutiveSales Strategic - AI · United States
- AI Agent Engineer, Client FacingAI Solutions & Deployment · Redwood City
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